If you will be visiting our office, call ahead for an appointment. Most RRB
field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through
Friday.
Persons who plan to visit a representative at any location can help us
give better service if they will telephone, write or send a secure message to
the office in advance. Always furnish your social security number and the type
of information you need. You may be able to conduct your business by telephone
and save a trip.
You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain
automated information about unemployment and sickness benefits, request a letter
showing your current monthly annuity rate, request a replacement Medicare
card and more. You may also obtain information and do some business on-line
with RRB's Benefit Online Services.
District Office Information
Non-Scheduled Service
For the convenience of persons who are not able to utilize the services at the
district office, in-person
service will be provided as needed at the following locations. Contact the
district office shown above to schedule an appointment.
Asheville
Social Security Office
800 Centre Park Dr. |
Raleigh/Durham
Whitaker Mill Senior Center
401 E. Whitaker Mill Road |
Rocky Mount
Social Security Office
2723 Sunset Ave |
|
|
Florence
CSX Transportation Office
George McNeill Bldg
100 Oakland Avenue |
Greenwood
Social Security Office
115 Enterprise Ct., Suite C |
|
Counties Serviced by this Office
|
All counties in North Carolina except: |
|
Serviced by the Richmond District Office |
|
Camden |
Gates |
|
Chowan |
Pasquotank |
|
Currituck |
Perquimans |
|
|
|
All counties in South Carolina except: |
|
Serviced by the Jacksonville District Office |
|
Beaufort |
Jasper |
|
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