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Chicago, IL
 
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If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.


District Office Information

Map & Directions See map and get directions
Location 844 North Rush Street
Ninth Floor
Chicago, IL 60611-2092
Hours 9:00 AM THRU 3:30 PM
Monday through Friday except Federal Holidays
Telephone (877) 772-5772
Fax (312) 751-7136
Secure Message Send a secure message

Non-Scheduled Service

Illinois
Illinois Department of Employment Security
Northwest Suburban Employment & Training Center
723 W. Algonquin Rd
Arlington Heights

Counties Serviced by this Office

Illinois
Boone Carroll Cook DeKalb Dupage Joe Daviess Kane
Lake Lee McHenry Ogle Stephenson Whiteside Winnebago

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Link to RECOVERY.gov
RECOVERY.GOV
Link to USA.gov: The U.S. government's official web portal. U.S. Railroad Retirement Board
844 North Rush Street
Chicago IL, 60611-2092
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300
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Date posted: 04/12/2013
Date updated: 04/12/2013