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Jacksonville, FL
 
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Counties Serviced Canadian Service Additional Contact Info

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If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.

District Office Information

Map & Directions See map and get directions
Location 550 Water Street, Suite 220
Jacksonville, FL 32202-4411
Hours 9:00 AM THRU 3:30 PM
Monday through Friday except Federal Holidays
Telephone (877) 772-5772
Fax (904) 232-2874
Secure Message Send a secure message

Scheduled Service

Alabama
Dothan
Social Security Administration
1778 Whatley Drive

Georgia
Garden City/Pooler
Norfolk Southern Corp
1 Charlie Gay Dr.
Savannah
2002 Bull St
Seminar Room, 2nd Floor
Savannah
Trainmaster's Office
1401 Staley Ave
Waycross
CSX Railroad
A Tower, Rice Yard
Valdosta
Post Office, Room M-104
401 N. Patterson
 

 

 

 
Florida
Gainesville
Social Security Administration
1610 NW 23 Ave
Port Orange
Social Security Administration
4990 S. Clyde Morris
Marianna
Social Security Administration
2916 Madison St.
Panama City
Social Security Administration
97 West Oak Ave
Tallahassee
Senior Citizen's Center
1400 N. Monroe Street

Counties Serviced by this Office

Alabama
Dale
Henry
Houston
Geneva
 
Georgia
Brantley Grady
Brooks Lanier
Bryan Liberty
Camden Long
Charlton Lowndes
Chatham McIntosh
Clinch Pierce
Decatur Seminole
Effingham Thomas
Echols Ware
Glynn Wayne
 
South Carolina
Beaufort
Jasper
         
Florida
Alachua Flagler Lafayette Suwannee
Baker Franklin Leon Taylor
Bay Gadsden Levy Union
Bradford Gilchrist Liberty Volusia
Calhoun Gulf Madison Wakulla
Clay Hamilton Marion Washington
Columbia Holmes Nassau  
Dixie Jackson Putnam  
Duval Jefferson St. Johns  
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Link to RECOVERY.gov
RECOVERY.GOV		 Link to USA.gov: The U.S. government's official web portal. U.S. Railroad Retirement Board
844 North Rush Street
Chicago IL, 60611-2092		 Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300
Locate an RRB office near you		 RRB Home Page
     
     
Date posted: 01/17/2013
Date updated: 01/17/2013