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Nashville, TN
District Office Info Scheduled Service Non-Scheduled Service
Counties Serviced Canadian Service Additional Contact Info

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If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.

District Office Information

Map & Directions See map and get directions
Location 233 Cumberland Bend, Suite 104
Nashville, TN 37228-1806
Hours 9:00 AM THRU 3:30 PM
Monday through Friday except Federal Holidays
Telephone (877) 772-5772
Fax (615) 736-7071
Secure Message Send a secure message

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment. 

East Ridge
East Ridge City Hall
1517 Tombras Avenue
Social Security Office
8530 Kingston Pike

Counties Serviced by this Office

Anderson Coffee Hickman Marshall Rhea Warren
Bedford Cumberland Houston Maury Roane Wayne
Benton Davidson Humphreys Meigs Robertson Weakley
Bledsoe DeKalb Jackson Monroe Rutherford White
Blount Dickson Knox Montgomery Scott Williamson
Bradley Fentress Lake Moore Sequatchie Wilson
Campbell Franklin Lawrence Morgan Sevier  
Cannon Giles Lewis Obion Smith  
Carroll Grainger Lincoln Overton Stewart  
Cheatham Grundy Loudon Perry Sumner  
Claiborne Hamblen McMinn Pickett Trousdale  
Clay Hamilton Macon Polk Union  
Cocke Henry Marion Putnam Van Buren  
Serviced by Roanoke District Office
Carter Greene Hancock Hawkins Johnson Sullivan
Unicoi Washington        
Serviced by Little Rock District Office
Chester Crockett Decatur Dyer Fayette Gibson
Hardeman Hardin Haywood Henderson Lauderdale Madison
McNairy Shelby Tipton      

Privacy Policy Policies & Links Freedom of Information Act No FEAR Act Data Frequently Asked Questions About Us

Link to RECOVERY.gov
Link to USA.gov: The U.S. government's official web portal. U.S. Railroad Retirement Board
844 North Rush Street
Chicago IL, 60611-1275
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300
Locate an RRB office near you
RRB Home Page
Date posted: 01/13/2014
Date updated: 01/13/2014