Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-800-808-0772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.

District Office Information

Scheduled Service

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment. 

Counties and Parishes Serviced by this Office

Additional Contact Information

You will be charged whatever you would normally pay for completing calls to these local areas.  The Railroad Retirement Board will pay the cost of forwarding these calls from these areas to the Fort Worth, TX office. These calls are going to Fort Worth due to temporary short-staffing in the New Orleans office.