Text Version:

Establishing an Online Account

• Need online account in order to access certain services
• Two-step process to open account:
  • Obtain Password Request Code (PRC)
  • When PRC received through the mail, enter PRC, PIN (SSA#) and a password to establish account

Notes:

• To begin, visit www.rrb.gov and click on “requesting a Password Request Code (PRC)” in the Benefit Online Services Login section of the home page.
  • Individuals must provide specific information, including name, date of birth and address that matches RRB’s records.
  • PRC received in mail within 10 business days.
  • To establish account, visit the Beneficiaries & RR Employees section of www.rrb.gov, select Benefit Online Services, click on Establish Internet Account link, and enter PRC, PIN (SSA#) and a password.
     
• Online account needed to:
  • View service and compensation history;
  • Request employee and spouse annuity rate estimates;
  • Apply for unemployment benefits;
  • Claim unemployment benefits;
  • Claim sickness benefits;
  • View an account statement listing unemployment/sickness benefit payments.