Policy and Systems
Directed by Ron Russo, this unit is responsible for developing and maintaining systems, both personal computer and mainframe-based processes, to support the Office of Programs.

Program Evaluation and Management Services
Directed by Janet M. Hallman, this unit conducts reviews to ensure efficient performance and provides administrative support for the Office of Programs.

Retirement Benefits
Directed by Cecilia Freeman, this unit is responsible for retirement benefits claims operations.

Survivor Benefits
Directed by Valerie Allen, unit is responsible for survivor benefits claims operations.

Disability Benefits
Directed by John Bognar, this unit is responsible for disability benefits claims operations.

Unemployment and Programs Support
Directed by Micheal Pawlak, this unit is responsible for unemployment, sickness, taxation, Medicare claims operations and provides clerical support for the Office of Programs.