Roanoke, VA | RRB.Gov

RRB Office Location

37.2715077, -79.9421486

Contact Info

Address

First Campbell Square
210 First Street, SW
Suite 110
PO Box 270
Roanoke, VA 24002-0270

Hours

9:00 AM THRU 3:00 PM - Monday THRU Friday
Closed on Federal Holidays

Secure Message

Send a Secure Message

Phone

(877) 772-5772

Fax

(540) 342-2160

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office shown above, in-person service may be able to be provided at an alternative location. Contact the district office shown to inquire.

Counties Serviced

Counties Serviced by this Office

Tennessee: Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington

Virginia: Alleghany, Amherst, Appomattox, Bath, Bedford, Bland, Botetourt, Campbell, Carroll, Craig, Dickenson, Floyd, Franklin, Giles, Grayson, Henry, Bristol, Buena Vista, Covington, Galax, Lexington, Lynchburg, Martinsville, Norton, Radford, Roanoke, Salem, Lee, Montgomery, Nelson, Patrick, Pulaski, Roanoke, Rockbridge, Russell, Scott, Smyth, Washington, Wise, and Wythe

Office Information

If you need in-office assistance, we encourage you to schedule an appointment with your local field office by calling 877-772-5772 to speak with a representative. We also offer walk-in service during business hours. Always bring a photo ID when visiting a field office.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using myRRB.