If you believe someone is illegally receiving Railroad Retirement Board (RRB) benefits or you wish to report or discuss any suspected misconduct relating to the RRB, its programs or employees, please contact the Office of Inspector General (OIG).
The OIG encourages individuals who are reporting fraud or misconduct to provide their contact information so that we may obtain additional information if necessary. If you choose to remain anonymous, the absence of your contact information may limit our ability to conduct a complete investigation. In accordance with the Inspector General Act of 1978, as amended, OIG will keep identifying source information confidential unless such disclosure is unavoidable during the course of the investigation. However, if you wish to provide information without disclosing your identity you may do so utilizing any of the methods of contacting us that are listed below.
Hours: Monday - Friday
8:00 a.m. - 4:30 p.m. CST Excluding Federal Holidays
Ability to leave message 24 hours.
U.S. Mail RRB-OIG Hotline Officer
844 North Rush Street, 4th Floor
Chicago, IL 60611-1275
Fax: (312) 751-4342
What to Expect: Your allegation will be reviewed by the Office of Inspector General. You may be contacted if additional information is required. Due to privacy concerns, you will not be contacted regarding the status of the investigation. OIG reserves the right to make the final determination regarding the disposition of all allegations.
What to Submit: For your convenience, you may use the Office of Inspector General's Hotline Special Complaint Form . Due to internet privacy concerns, this form must be mailed. You may also submit complaints using any of the other methods described above by providing the following information:
- Information regarding the alleged fraud or misconduct including where, when, and what occurred;
- Identifying information for all involved individuals including name, address, telephone number, date of birth, social security number and details of their participation; and
- Description of any documentation you may possess relating to the alleged fraud or misconduct.
Identity Theft: If you believe that your personal identifying information was compromised by the RRB and as a result your information was misused by someone, please submit detailed information to the OIG's Hotline as described above. To learn more about Identity Theft or to report Identity Theft which does not involve the RRB, please contact the Federal Trade Commission (FTC) toll-free at 1-877-IDTHEFT (1-877-438-4338) or the FTC Identity Theft website.
Important: If you have questions regarding RRB benefit eligibility requirements, delayed payments or similar problems, do not call the Hotline. You should contact the nearest RRB Field Office.