Effective April 25, 2022: RRB field offices will offer in-person appointments. To schedule an appointment, please contact the RRB by calling 877-772-5772 to speak with a representative. You can also reach out to individual offices by mail, fax, or the Secure Message feature located on each office’s web page. Use Field Office Locator to find the web page and contact information for any field office.
Field offices will be open to the public between 9:00 am – 3:00 pm, Monday through Friday, excluding holidays. Appointments can be scheduled to fit within those hours. Individuals who arrive at a field office without an appointment may be asked to schedule an appointment for a later time if there is no immediate availability. Please bring a photo ID when visiting a field office.
For your convenience, we have also added secure lockboxes/door slots to the outside of our office doors if you just need to drop something off. We will be checking these boxes daily.
Please follow the CDC’s guidance on keeping yourself and others safe from COVID-19. Depending on the CDC’s reported Community Level for the county in which the field office resides, you may be required to wear an appropriate facemask during your visit. If you do not have such a mask, one will be provided for you.