Railroad employees can use this service to file biweekly claims after the RRB processes and approves their application for sickness benefits.
RRB booklet UB-11 -- Sickness Benefits for Railroad Employees provides detailed instructions for completing claims for sickness benefits. En español: UB-11s -- Beneficios de Desempleo para Empleados Ferroviarios.
The RRB must receive your completed claim within 30 days of:
- the last day of the claim period, or
- the date your claim was made available online or mailed to you, whichever is later.
Do not file both an online and a paper claim form for the same period. Once you submit a claim online, all subsequent claim forms will be made available online only, and will no longer be mailed. If your circumstances change and you need to receive paper claims, contact us +1 (877) 772-5772 for assistance.
Allow up to 15 days from the date you submit your claim to receive payment. You can call our automated HelpLine +1 (877) 772-5772 to check the status of your claims or payments, or speak with a representative if you do not receive payment or other notice within 15 days.
Note: Only residents of the United States can file their claims online. If you live outside the United States, mail your paper claim to your local RRB field office.