The Office of Programs is organized into 5 major components:
Policy and Systems
Directed by Randy Hayden, this unit is responsible for developing and maintaining systems, both personal computer and mainframe-based processes, to support the Office of Programs.
Program Evaluation and Management Services
Directed by Janet M. Hallman, this unit conducts reviews to ensure efficient performance and provides administrative support for the Office of Programs.
Directed by Letitia Carthans, unit is responsible for retirement/survivor benefits claims operations.
Directed by Sherita P. Boots, this unit is responsible for disability benefits claims operations.
Unemployment and Programs Support
Directed by Micheal Pawlak, this unit is responsible for unemployment, sickness, taxation, Medicare claims operations, and provides clerical support for the Office of Programs.