After the RRB receives your completed application and all the needed evidence, the RRB will decide if you are entitled to disability benefits.
If you cannot receive disability benefits, the RRB will send you a notice explaining:
- why you cannot receive disability benefits, and
- what you can do if you disagree with the reason you cannot receive them.
If you can receive disability benefits, you will receive a notice that shows the amount of your monthly payments, if any, and other information about your benefits.
Sometimes the RRB will not be able to make a decision on your application without obtaining additional information. If so, an RRB representative will contact you by telephone or mail. You may be asked to send us additional forms, proofs or statements that are needed. You may also be asked to report for a medical examination.
The RRB will normally notify you of the decision on your application in 4 months or less. If you do not hear from us within that time, contact the nearest RRB office.