Public Affairs | RRB.Gov

Persons claiming retirement, disability, or survivor annuities or unemployment or sickness benefits from the Railroad Retirement Board (RRB) have the right to appeal unfavorable determinations on their claims. The following questions and answers describe the RRB’s appeals process for individuals whose claims under the Railroad Retirement Act (RRA) or Railroad Unemployment Insurance Act (RUIA) are denied, or who are dissatisfied with decisions on their claims.

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Railroad Unemployment and Sickness Benefits

This publication is issued for general information, and does not cover certain limitations, exceptions, and special cases.

INTRODUCTION
The Railroad Unemployment Insurance Act provides qualified railroad employees with benefits to restore part of their lost wages arising from periods of unemployment or sickness (including health conditions related to the employee's pregnancy, miscarriage, or childbirth).

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RRB National Telephone Service

Call the U.S. Railroad Retirement Board (RRB) at 877-772-5772 to use our automated services or speak to a representative. Press 1 to use the automated self-service menu or press 2 to hear recorded RRB information 24 hours a day, including weekends and holidays. Press 3 to speak with a representative between 9:00 a.m. to 3:00 p.m. weekdays, except federal holidays.

WHAT YOU CAN DO WITH OUR SELF-SERVICE MENU:

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Glossary of RRB Terms

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TERM

Chairman Staff Directory

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Email the Chairman's office

Kimberley M. Cameron
Assistant to the Chairman

Jill Roellig
Management Analyst

James Wilson
Counsel to the Chairman

Educational Materials

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We provide informational kits full of handouts and other helpful resources to those who attend our Pre-Retirement Seminars. The following are links to online and downloadable versions of items included in program kits:

Featured Items

2026 Informational Handbook

Pre-Retirement Seminars

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Thinking of retiring soon?

We designed this program to help educate those nearing retirement about the benefits available to them, and what they can expect during the application process.

Media Contact

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The Railroad Retirements Board's Director of Public Affairs is responsible for coordinating responses to media inquiries concerning the agency and the programs it administers.

Elizabeth H. Mocek
Acting Director of Public Affairs
opa@rrb.gov