Web Administration

Policy and Systems

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Policy and Systems is one of five 5 major components of the Office of Programs.

Directed by Randolph Hayden, this unit is responsible for developing and maintaining systems, both personal computer and mainframe-based processes, to support the Office of Programs.

Secretary to the Board

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The Secretary to the Board is under the Office of General Counsel.

The Secretary to the Board, Stephanie Hillyard, maintains the official record of proceedings and actions by the three-member Board, and also issues correspondence, notices, and reports on its behalf.

Bureau of Hearings and Appeals

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The Bureau of Hearings and Appeals is one of four units under the Office of General Counsel.

Directed by Spiridoula Mavrothalasitis, this unit reviews appeals and conducts hearings for individuals who disagree with the decisions reached in their case.

Office of Legislative Affairs

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The Office of Legislative Affairs is one of four units under the Office of General Counsel.

Directed by Beverly Britton-Fraser, this unit in Washington, D.C., provides liaison services to the Administration, members of Congress, and other federal agencies.

Office phone: (202) 272-7742

Office fax: (202) 272-7728

Congressional Inquiry

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The Railroad Retirement Board’s Director of Public Affairs is responsible for coordinating responses to congressional inquiries concerning the agency and the programs it administers.

Elizabeth H. Mocek
Acting Director of Public Affairs
opa@rrb.gov

Public Affairs

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Public Affairs is one of four major components of the Office of Administration.

Led by Acting Director Elizabeth H. Mocek, Public Affairs conducts the RRB’s external communications program and is responsible for media relations, congressional inquiries, and digital/web engagement. Public Affairs also issues press releases and produces a variety of publications and informational materials about the agency’s benefit programs.

Bureau of Human Resources

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The Bureau of Human Resources is one of four major components of the Office of Administration.

This bureau, directed by Nancy Bitzer, serves as the agency's human resources office, including recruiting staff, administering employee benefits, labor relations, career management, and employee development programs. Information on employment at the RRB is also provided.

Building and Support Operations

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Building and Support Operations is one of four major components of the Office of Administration.

Building and Support Operations is supervised by Scott L. Rush. This division has primary responsibility for the operation and maintenance of the headquarters facility and also manages the agency's mail, supply, and printing activities.

Audit Affairs and Compliance

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The Audit Affairs and Compliance section is supervised by Chiquita Lowery and consists of the following sections:

Treasury, Debt Recovery and Financial Systems Division

Read more about Treasury, Debt Recovery and Financial Systems Division

Treasury, Debt Recovery and Financial Systems Division
This division's supervisory position is currently vacant and consists of the following sections:

Treasury: Performs accounts payable, payroll, travel, relocations, and railroad unemployment insurance contributions collection actions.

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